The slideware presentation demonstrates the speed and influence of social media on enterprises – and the affect of their responses. If you have not seen this, I think you would find it interesting. http://www.slideshare.net/shanxz/asiana-flight-214-crash-in-sfo-crises-management-case-study-and-analysis?utm_source=slideshow&utm_medium=ssemail&utm_campaign=weekly_digest Filed under: adoption, Blogs, IBM, Marketing 2.0, Marketing 2.0, Social Business, social marketing, social media, Web 2.0 Tagged: adoption, big data, […]![]()
